Email Support
Contact us for order inquiries, download assistance, licensing questions, technical support, or business partnerships.
WhatsApp Support
Need a quick response? Chat with us on WhatsApp for purchase assistance, download issues, and general support.
About Our Products
JewelCAD Designs provides digital jewelry CAD files, including JCD, STL, SLC, and other supported formats. We do not sell or ship physical jewelry.
Response Time
We aim to respond within 24 business hours. Response times may be slightly longer on weekends and public holidays.
When Contacting Us
To help us assist you faster, please include:
- Order Number (if available)
- Purchased File Name
- File Format (JCD, STL, SLC, etc.)
- A brief description of your issue
Business Inquiries
Interested in custom CAD design services, bulk purchases, or business collaboration? We'd be happy to discuss your requirements.
Need more information?
Visit our
Privacy Policy,
Terms & Conditions,
and
Return & Refund Policy
for additional details.